Shipping Policy

KOC AIR CUSHION ships to most countries around the world using the fastest delivery methods available to us.

TRACKING

Please follow these instructions:

  1. Copy your tracking number 
  2. Open the tracking page
  3. Paste the information mentioned above into the designated field on the page and press “track”
  4. You can now track your order status

The processing time for orders is 3-5 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

 Estimated delivery times / country in business days:

United States      10-15 d.
Canada               12-18 d.
United Kingdom    7-12 d.
Germany             10-15 d.
France                10-15 d.
Italy                     10-15 d.
Spain                  10-15 d.
Netherlands        10-15 d.
Poland                10-15 d.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences.

Shipping & Handling Charges are as follows:

An estimated shipping and handling charge is up to $10

DAMAGE

If your order was damaged in transit, we will be more than glad to offer you a free of replacement, please contact our Customer Support Team via Contact Us Form.

Please note that you will have to provide us with:

1. Pictures of the damaged item.

2. Pictures of the damaged packaging.

**The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**

Last edited on 2024-02-28

Pressure Relief

Evenly distribute pressure and prevent pressure sores.

Adjustable Support

Adjust the softness of sitting to accommodate individual needs.

Ideal For Workers

Pressure relief for individuals who spend extended periods in office.

Take Anywhere

Easy to store and carry, allowing for convenient use on the go.